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KGS refusing connections using MiFi 2200 on Verizon
http://prod.lifein19x19.com/viewtopic.php?f=24&t=4019		 Page 1 of 1
Author:  Nepsis [ Fri Jun 10, 2011 7:37 pm ]
Post subject:  KGS refusing connections using MiFi 2200 on Verizon
This may be a pretty specific issue, but I'm wondering if anyone has advice for me. I'm unable to connect to KGS when using my MiFi 2200 mobile hotspot through Verizon. However, I've connected through my MyTouch via T-Mobile before. I travel a lot for work, my location dictates which device may run faster (or at all) and it would be really useful to be able to connect using the MiFi.

Based on some internet troubleshooting searches, I've tried the following:
- pinged 74.52.20.162 (10 packets transmitted, 10 packets received, 0% packet loss; round-trip min/avg/max/stddev = 119.779/194.703/631.191/148.959 ms)
- pinged goserver.gokgs.com (10 packets transmitted, 10 packets received, 0% packet loss; round-trip min/avg/max/stddev = 117.891/133.181/149.789/10.002 ms)
- pinged gokgs.com (10 packets transmitted, 10 packets received, 0% packet loss; round-trip min/avg/max/stddev = 118.081/138.391/180.857/18.932 ms)

I'm not especially techie, but these seem to be good signs. However, when I visit http://www.canyouseeme.org/, it tells me, "Error: I could not see your service on [IPADDRESS] on port (2379) Reason: Connection refused."

When I log into the MiFi admin, I don't find a port forwarding section, though it does have port filtering.

Is there anyone else out there using the MiFi, or anyone who is savvy enough to offer some advice?

Appreciate it much!

--R
Author:  Nepsis [ Fri Jun 10, 2011 7:59 pm ]
Post subject:  Re: KGS refusing connections using MiFi 2200 on Verizon
Oh...also ran traceroute, based on a comment I found. Results:
traceroute to gokgs.com (74.52.20.162), 64 hops max, 40 byte packets
1 [INFO OMITTED.myvzw.com] 417.934 ms 69.980 ms 72.523 ms
2 [INFO OMITTED.myvzw.com] 79.919 ms 110.186 ms 70.779 ms
3 [INFO OMITTED.myvzw.com] 78.776 ms 80.017 ms 79.497 ms
4 [INFO OMITTED.myvzw.com] 81.336 ms 79.747 ms 83.148 ms
5 [INFO OMITTED.myvzw.com] 83.328 ms 78.668 ms 75.846 ms
6 55.sub-66-174-64.myvzw.com (66.174.64.55) 77.674 ms 75.468 ms 199.268 ms
7 1.sub-69-83-128.myvzw.com (69.83.128.1) 73.828 ms 79.795 ms 73.339 ms
8 GigabitEthernet3-0-0.GW3.MSP3.ALTER.NET (63.84.96.57) 108.229 ms 84.785 ms 79.892 ms
9 0.so-0-2-0.XL2.KCY4.ALTER.NET (152.63.67.246) 110.269 ms 86.888 ms 83.098 ms
10 0.so-5-0-0.XL4.CHI13.ALTER.NET (152.63.64.206) 111.005 ms 109.662 ms 101.818 ms
11 0.ae4.BR3.CHI13.ALTER.NET (152.63.66.78) 158.268 ms 101.917 ms 123.030 ms
12 * * *
13 vlan52.ebr2.Chicago2.Level3.net (4.69.138.190) 95.489 ms 97.975 ms 113.979 ms
14 ae-14-14.ebr1.Dallas1.Level3.net (4.69.151.118) 111.775 ms 107.760 ms 112.437 ms
15 ae-61-61.csw1.Dallas1.Level3.net (4.69.151.125) 115.753 ms 112.747 ms ae-71-71.csw2.Dallas1.Level3.net (4.69.151.137) 134.575 ms
16 ae-4-90.edge4.Dallas3.Level3.net (4.69.145.205) 112.858 ms ae-1-60.edge4.Dallas3.Level3.net (4.69.145.13) 121.364 ms ae-2-70.edge4.Dallas3.Level3.net (4.69.145.77) 114.737 ms
17 THE-PLANET.edge4.Dallas3.Level3.net (4.59.32.30) 116.538 ms 118.255 ms 113.831 ms
18 te9-2.dsr01.dllstx3.networklayer.com (70.87.253.14) 114.020 ms te2-4.dsr02.dllstx3.networklayer.com (70.87.255.46) 115.961 ms te7-2.dsr02.dllstx3.networklayer.com (70.87.253.26) 112.696 ms
19 te2-4.dsr01.dllstx2.networklayer.com (70.87.255.110) 116.346 ms te4-4.dsr02.dllstx2.networklayer.com (70.87.255.134) 133.938 ms te2-4.dsr01.dllstx2.networklayer.com (70.87.255.110) 118.342 ms
20 po1.car01.dllstx6.networklayer.com (70.87.254.138) 110.115 ms po2.car01.dllstx6.networklayer.com (70.87.254.142) 116.121 ms po1.car01.dllstx6.networklayer.com (70.87.254.138) 113.547 ms
21 www2.igoweb.org (74.52.20.162) 117.753 ms 113.027 ms 116.234 ms
Author:  Redbeard [ Fri Jun 10, 2011 10:45 pm ]
Post subject:  Re: KGS refusing connections using MiFi 2200 on Verizon
Nepsis wrote:
When I log into the MiFi admin, I don't find a port forwarding section, though it does have port filtering.

I don't use the card you mention, but I can tell that outbound connections to TCP port 2379 are being blocked by your ISP or your OS. Check the port filtering section of your MiFi admin and make sure that traffic is allowed out to that port. Also make sure that any local firewall is allowing traffic out to that port as well.
Author:  Nepsis [ Fri Jun 10, 2011 11:00 pm ]
Post subject:  Re: KGS refusing connections using MiFi 2200 on Verizon
Redbeard wrote:
Nepsis wrote:
When I log into the MiFi admin, I don't find a port forwarding section, though it does have port filtering.

I don't use the card you mention, but I can tell that outbound connections to TCP port 2379 are being blocked by your ISP or your OS. Check the port filtering section of your MiFi admin and make sure that traffic is allowed out to that port. Also make sure that any local firewall is allowing traffic out to that port as well.


Thanks for the response. As for the OS, this occurs both on my Mac as well as my netbook (WinXP) when connected through the Verizon MiFi. On the MiFi, currently port filtering is not enabled. The computers connect wirelessly to the MiFi, and the MiFi connects cellularly to the internet, so I don't know of any other firewalls that could be in place.
Author:  wms [ Mon Jun 13, 2011 10:20 am ]
Post subject:  Re: KGS refusing connections using MiFi 2200 on Verizon
My guess would be that Verizon isn't letting through traffic to port 2379. Could you ask them?
Author:  Nepsis [ Mon Jun 13, 2011 12:02 pm ]
Post subject:  Re: KGS refusing connections using MiFi 2200 on Verizon
wms wrote:
My guess would be that Verizon isn't letting through traffic to port 2379. Could you ask them?


Happened to have a local friend who suggested that this weekend, so I called Verizon tech support. In the process of this call, she had me try the device tethered rather than just wifi. Interestingly, I was able to connect to KGS (though still unable to use the website to see myself on 2379). So, it works when I'm tethered, and works when I use wifi on any device except for the MiFi 2200. The tech support lady said that's as much as Verizon could do and suggested I contact the OS troubleshooters for more help. ::shrug::
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